Tuesday, September 23, 2008

A Complain letter


Hello,

From my friend's recommendation, I recently made a purchase on Cellnique Pro Series "Pro Sebum Gel" to remove blackheads and whiteheads.

However I followed the instructions on the pink box which says
"PRO SEBUM GEL (min.3 pumps)"

This caused my skin to have small breakouts on the first day.
So I reduced it to 1pump on the following day.
My skin immediately felt better but I thought that I should be following the instructions of minimum 3 pumps.
Hence on the next day, which is today, I put on 2 pumps.
Once again my skin felt sticky and there seems to be excess serum all over my face.

I asked my friend if the instructions was very very wrong and she confirmed with me that just ONE pump is enough.
Not TWO, not THREE, but just ONCE.

It led me to believe that the instructions on the box was wrong and it should be
"PRO SEBUM GEL (max.3 pumps)"

Regards,

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